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About Chatflo

We're building the future
of business communication

Chatflo was founded on a simple belief: WhatsApp is the most powerful business channel in the world — and most businesses are barely using 1% of its potential.

"To make every business conversation smarter, faster, and more profitable — starting with the world's most used messaging app."

Chatflo was built by a team of growth operators, engineers, and product thinkers who've seen firsthand what happens when businesses truly unlock WhatsApp. We've scaled campaigns, built chatbots, and automated thousands of customer journeys — and we put all of that experience into the platform.

We're not just a messaging tool. We're a business growth platform — focused on turning WhatsApp into a revenue and operations engine for companies of every size.

10K+
Businesses Powered
40+
Countries Served
1B+
Messages Delivered
4.9★
Avg Customer Rating

What drives us every day

Six principles that shape every decision we make — from product design to customer support.

🎯

Customer Obsession

Every feature we ship exists because a customer needed it. We listen more than we talk, and we build what matters.

Speed as a Value

Fast onboarding, fast support, fast shipping. We believe speed is a form of respect — for your time and your business.

🔒

Trust & Transparency

No hidden fees, no surprise limits, no dark patterns. We earn trust through radical honesty in everything we do.

🌍

Global by Default

We're built for businesses everywhere — from Cairo to São Paulo to Singapore. WhatsApp is global, and so are we.

🧠

Intelligence First

We don't automate for automation's sake. Every AI feature we build must genuinely improve a business outcome.

🤝

Partner, Not Vendor

We succeed when you succeed. Our team is invested in your growth — not just in closing a deal or renewing a contract.

From idea to global platform

How Chatflo grew from a small automation project to a platform trusted by 10,000+ businesses worldwide.

2020

The Idea

Founded after watching a retail brand manually respond to thousands of WhatsApp messages a day — there had to be a better way.

2021

First Product

Launched our first chatbot builder with 50 beta customers. Delivered a 10× response time improvement within 30 days.

2022

Official Meta Partner

Became an authorized WhatsApp Business Solution Provider — giving our customers direct, compliant API access and priority onboarding.

2023

Broadcast Campaigns & CRM Integrations

Expanded beyond support into marketing and sales — launching campaign tools, HubSpot & Shopify integrations, and team inbox features.

2024

AI-Powered Automation

Launched AI intent detection, smart routing, and natural language understanding — letting bots handle complex conversations automatically.

2025

10,000 Businesses & Growing

Serving customers across 40+ countries, processing over 1 billion messages, and continuing to ship the most powerful WhatsApp platform on the market.

Built by operators, for operators

Our team has deep experience in growth, product, engineering, and customer success — across e-commerce, SaaS, and marketing.

KA
Karim Adel
CEO & Co-Founder
Former Head of Growth at a MENA e-commerce unicorn. Scaled WhatsApp from 0 to 2M conversations/month.
SN
Sara Nour
CTO & Co-Founder
Previously Staff Engineer at a global messaging platform. Built infrastructure that handles billions of messages per day.
OB
Omar Bakr
Head of Product
10 years in B2B SaaS product. Obsessive about simplicity — if it takes more than 3 clicks, it's getting redesigned.
LM
Layla Mostafa
Head of Customer Success
Built and led CS teams at two Y Combinator startups. Personally onboarded our first 200 customers.

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